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Could someone please help us urgently. We have asked several people for help but no one can seem to help us.

We are using Sage 200. We went live in Nov 2008 part way through our financial year, the data the was brought over from our previous accounting package was incorrect. We had to scrap our data and start again in Dec.
However now the year end has occured we are finding more and more errors, but having had insufficent training, we dont know where to find things how to find things, or even where to start looking.

We have been doing our monthly bank reconcilaitons through the cash book period end routine, however the lady that had been doing it, didnt know how check the balance against the nominal bank ledger. We are now thousands of pounds out and dont know where to start looking to correct and set up a procedure that this never happens again.

I would be very grateful if someone could reply to asap please.

Thanks

Hi Nicola

There isn't enough information in your post to give any real guidance at the moment.

If you contact me on Monday morning (contact details on http://www.protronics.co.uk) I can connect remotely and at least understand the problem better.

It would save a little time if you've checked with whoever's responsible for IT security at your end that it's ok for me to connect using logmein remote.

There are a couple of things it would also help to know:

* when the problem first appeared
* whether the imbalance fluctuates or has been stable since it first appeared

Lastly if you want to check for the most obvious source of errors (journals being posted to the bank nominal accounts) then you can use one of the standard nominal ledger reports - reports - account analysis - transaction listing - set "source" to "is" and choose "nominal". You need to do this with both the current and history versions of the reports.

Regards

Jonathan